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Conditions for Success

• The existence of an Air Force enterprise business strategy is a key condition for successful business transformation. Other conditions for success are summarized below.

Business Case

• There must be a clear understanding of AS-IS environment and of how the desired TO-BE environment achieves enterprise goals.
• The business case should articulate desired benefits and eventually include all associated costs, risks, and a realistic schedule.

Governance

• The governance structure and related decisionmaking criteria should be grounded in the business case, ideally led by a single person and visibly supported by senior leadership.
• Governance should be as simple and responsive as possible with clearly defined authority and roles and responsibilities.

Business Process Reengineering

• BPR activities should be planned and performed prior to any technology implementation, and should drive the enterprise's processes toward achieving the benefits articulated in the business case.
• BPR participants should seek to achieve the desired benefits through process changes and avoid unnecessary customization of the technology solution.
• Decisionmakers and participants should have sufficient understanding and expectations regarding BPR and what it can accomplish.

Organizational Change Management

• OCM should be well planned, appropriately coordinated, and provided with adequate resources. It is the communications, education, and training avenue for the transformation.

IT Acquisition

• If an IT acquisition is required, the full range of potential alternatives should be evaluated against their ability to achieve desired benefits.
• Specific technological expertise should be assigned to the program.
• Careful attention should be paid to tailoring contractor incentives.