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Problems with Military Practices and Culture Were the Most Pressing

• When asked which problem domains were the most pressing for them, soldiers most frequently reported Military Practices and Culture, followed by Work/Life Balance, Soldier's Own Well-Being, Health Care System Problems, and Relationship Problems.

Soldiers Reported Needing Advice, Activities, and Support

• Soldiers who reported needs frequently identified the following needs: advice or education, activities, general information, counseling, and emotional support.

Soldiers Sought Different Kinds of Help from a Variety of Resources, With Generally Satisfactory Results

• Of those soldiers who used resources, the majority used both military and nonmilitary resources. Many respondents reported seeking multiple resources.
• Popular military resources accessed by soldiers to address their needs included the chain of command, unit members not in the chain of command, and a doctor or counselor provided by the military.
• Popular nonmilitary resources included personal networks of family and friends and Internet resources.
• In general, both military and nonmilitary resources were rated at or above the midrange of the scale for meeting needs associated with specific problems.
• Reported barriers to resources used by soldiers to address their needs included long wait lists/response time for a military counselor or medical doctor and for child and youth services; the perception that contacting the chain of command might hurt a soldier's career; and the experience of chain of command being unwelcoming or unfriendly.

Soldiers who had one or more unmet needs had worse attitudes toward the Army than did those who accessed resources and had their needs met.

Soldiers who had needs but used no resources had similar attitudes to soldiers who accessed resources and had their needs met.