| 来源类型 | Research Reports
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| 规范类型 | 报告
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| DOI | https://doi.org/10.7249/RR1861
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| ISBN | 9780833098849
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| 来源ID | RR-1861-OSD
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| An Evaluation of U.S. Military Non-Medical Counseling Programs |
| Thomas E. Trail; Laurie T. Martin; Lane F. Burgette; Linnea Warren May; Ammarah Mahmud; Nupur Nanda; Anita Chandra
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| 发表日期 | 2017
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| 出版年 | 2017
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| 页码 | 172
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| 语种 | 英语
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| 结论 |
- In general, most people who used non-medical counseling experienced a reduction in problem severity and its impact on their lives over the short and long term.
- There was a statistically significant decrease in the frequency with which a participant's problem interfered with work or daily routines following non-medical counseling, and a decrease in stated difficulty coping with day-to-day demands.
- Most non-medical counseling participants were connected with support and services outside of the program — although not necessarily to support they would not have found on their own.
- Across most measures, over 90 percent of participants reported positive experiences with non-medical counseling provided through the Military and Family Life Counseling and Military OneSource programs.
- Over 90 percent of participants expressed favorable perceptions of the professionalism and knowledge of non-medical counselors, thought that their counselor listened to them and spent enough time with them, and agreed that their counselor provided the services they needed to address their problem.
- Despite positive perceptions from the majority of participants, between 1 percent and 7 percent of participants reported being dissatisfied or very dissatisfied with non-medical counseling, and about 15 percent continued to rate their problem as severe or very severe, suggesting that there is room for improvement.
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| 摘要 |
- Take steps to increase awareness of the program. Open-ended survey responses by participants noted the awareness of non-medical counseling in the broader military community may be limited, suggesting that more work could be done to disseminate information about the availability of this service.
- Provide opportunities for ongoing support, guidance, and training for counselors. A small minority of participants' dissatisfaction with their counselor suggests that counselors might benefit from more opportunities to receive support and guidance from other non-medical counselors or from supervisors with more experience in the military community. These activities may provide consistent counselor support and supervision and standardize high-quality non-medical counseling approaches and experiences across counselors.
- Strengthen non-medical counseling for parents with child-related concerns. Participants who sought non-medical counseling for child-related problems reported lower levels of problem resolution and lower satisfaction with the continuity of care. Services for this population could potentially be strengthened through warm handoffs to counselors who hold specialized training with children.
- Identify ways to systematically collect counselor-level feedback and incorporate findings into performance review. Both programs may benefit from systematically collecting counselor-level feedback to establish whether identified concerns are more prevalent for a given counselor or location.
- Strengthen continuity of care. Satisfaction with continuity of care varied significantly across respondents. While most participants were satisfied, open-ended comments suggest a need for greater continuity of care.
- Strengthen screening and connections to other services. Survey results and open-ended comments from participants suggest that non-medical counseling could benefit from strengthening connections to other services.
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| 主题 | Depression
; Health Care Program Evaluation
; Mental Health Treatment
; Military Families
; Military Health and Health Care
; Panic Disorder and Anxiety
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| URL | https://www.rand.org/pubs/research_reports/RR1861.html
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| 来源智库 | RAND Corporation (United States)
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| 引用统计 |
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| 资源类型 | 智库出版物
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| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/108638
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推荐引用方式
GB/T 7714 |
Thomas E. Trail,Laurie T. Martin,Lane F. Burgette,et al. An Evaluation of U.S. Military Non-Medical Counseling Programs. 2017.
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