G2TT
来源类型Research Reports
规范类型报告
DOIhttps://doi.org/10.7249/RR2813
来源IDRR-2813-GNF
Assessing Outcomes of Online Campaigns Countering Violent Extremism: A Case Study of the Redirect Method
Todd C. Helmus; Kurt Klein
发表日期2018
出版年2018
页码19
语种英语
结论

The unique nature of social media can impede conventional approaches to assessing program impact

  • Exposure to social media content is highly self-selective.
  • The rapid flow of social media information across browser screens can reduce the accuracy of exposure recall.

Previous assessment efforts examined basic process characteristics

  • Virtually all of the reviewed CVE evaluations focused on analysis of reach, views, and engagement.
  • The field is still immature; very few systematic evaluations are published, most of which are brief case-study analyses.

The Redirect Method campaign targets violent extremist content

  • The campaign consisted of two separate arms, one focused on targeting violent jihadist extremists and the other targeting violent far-right extremists.
  • The primary goal of the intervention was to "prevent unobstructed access to extremist content."

Analysis of the results of the Redirect Method campaign focused on impression shares, clicks, click-through rates, and video watch statistics

  • The violent far-right campaign achieved a much higher number of total impressions, which likely indicates that, in the United States, the number of violent far-right sympathizers is larger than the number of violent jihadist extremist sympathizers.
  • Results for impression shares varied significantly between the two campaigns, with the violent jihadist campaign achieving more than 90-percent impression shares, compared with 51.23 percent for the violent far right campaign.
摘要
  • Online CVE campaign evaluators can study "open" campaigns using a social media platform's analytics to test reach and reactivity to the campaign and to evaluate other process-oriented metrics.
  • "Closed" evaluation designs, which use participant surveys and random assignment to CVE content, enable researchers to assess changes in audience attitudes.
  • Other approaches to evaluation include measuring audience responses to "calls to action" (social media campaigns that encourage audience members to engage in an observable behavior, such as calling phone lines or clicking on particular links); assessment of audience comments; and A-B testing, in which media planners compare audience reactions to two or more versions of online content.
  • The Redirect Method should consider more-tailored options. First, it can recruit former extremists to help assess whether Google Ads and video content is entertaining, accurate, and potentially persuasive.
  • Second, it might be feasible to test the impact of the Redirect Method in a closed evaluation design, drawing on a specially recruited population of participants, which would prevent the provision of survey content to viewers of the live campaign.
  • A new method for analysis involves developing a sample of users who post comments on the Redirect Method's YouTube page, then assessing the comments that those users post to videos that they watch before and after watching Redirect Method videos.
主题Counterterrorism ; The Internet ; Racial Discrimination ; Social Media Analysis ; Violence
URLhttps://www.rand.org/pubs/research_reports/RR2813.html
来源智库RAND Corporation (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/108954
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Todd C. Helmus,Kurt Klein. Assessing Outcomes of Online Campaigns Countering Violent Extremism: A Case Study of the Redirect Method. 2018.
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