全球智库信息集成服务系统

Abstract

Disaster case management must be planned specifically for the target population, whose characteristics and needs will determine services, staff, budget, and timeline after a disaster. In Louisiana, the Louisiana Recovery Authority implemented the Federal Emergency Management Authority's pilot program for families and individuals living in temporary housing five years after the 2005 hurricanes. Challenges in identifying clients, communicating among provider agencies, approving invoices, and serving client needs led to delays; half the expected number of cases were opened. RAND made recommendations for future program planning, coordination, communication, staffing, training, and financing.

Fire, flood, earthquake, tornado, hurricane . . . When disaster strikes, disaster case management provides short- and long-term relief to victims by connecting them with comprehensive services that facilitate recovery. The Federal Emergency Management Authority (FEMA) funded the most recent example to serve the thousands of Louisiana residents still in need after Hurricanes Katrina, Rita, Ike, and Gustav and to test the national program. The Louisiana Recovery Authority (LRA) implemented FEMA's Disaster Case Management Pilot (DCMP) in fall 2009.