全球智库信息集成服务系统

Key Findings

• A team from RAND and the University HealthSystem Consortium (UHC) developed a toolkit to help hospitals enhance their quality improvement efforts using quality indicators from the Agency for Healthcare Research and Quality.
• The RAND-UHC evaluation found that most of the participating hospitals judged the tools to be useful in supporting quality improvement. They also provided feedback on the tools, which was used to revise the toolkit to enhance its usefulness and usability.
• Improved performance depended on leadership buy-in: Hospitals with board and executive support were able to do more.
• The toolkit also helped achieve staff consensus on the extent of quality gaps and supported the use of evidence-based practices.