| 来源类型 | FEEM working papers "Note di lavoro" series |
| 规范类型 | 论文 |
| Consumers’ Attitudes on Services of General Interest in the EU: Accessibility, Price and Quality 2000-2004 | |
| Carlo Fiorio; M. Florio; S. Salini; P. Ferrari | |
| 发表日期 | 2007 |
| 出处 | Economy and Society |
| 出版年 | 2007 |
| 语种 | 英语 |
| 摘要 | The research question addressed by this paper is a simple one: are European consumers happy with the services provided by the utilities after two decades of reforms? We focus on electricity, gas, water, telephone in the EU 15 Member States. The variables we analyse are consumers’ satisfaction with accessibility, price and quality, as reported in three waves of Eurobarometer survey, 2000-2002-2004, comprising around 47,000 observations. We use ordered logit models to analyze the impact of privatization and regulatory reforms, as represented by an OECD dataset, controlling for individual and country characteristics. Our results do not support a clear association between consumers’ satisfaction and a standard reform package of privatization, vertical disintegration, liberalization. |
| 特色分类 | L94,L95,L96,L50 |
| 关键词 | Consumers’ Satisfaction,Gas,Electricity,Telephone,Water,Eurobarometer |
| URL | https://www.feem.it/en/publications/feem-working-papers-note-di-lavoro-series/consumers-attitudes-on-services-of-general-interest-in-the-eu-accessibility-price-and-quality-2000-2004/ |
| 来源智库 | Fondazione Eni Enrico Mattei (Italy) |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/117422 |
| 推荐引用方式 GB/T 7714 | Carlo Fiorio,M. Florio,S. Salini,等. Consumers’ Attitudes on Services of General Interest in the EU: Accessibility, Price and Quality 2000-2004. 2007. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| NDL2007-002.pdf（212KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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