| 来源类型 | Article
|
| 规范类型 | 其他
|
| DOI | 10.4067/S0718-27242014000200011
|
| ISBN | 0718-2724
|
| Open services innovation: the case of BT in the UK. |
| Sato, Carlos Eduardo Yamasaki
|
| 发表日期 | 2014
|
| 出处 | Journal of Technology Management & Innovatio
|
| 出版者 | Facultad de Economía y Negocios, Universidad Alberto Hurtado
|
| 出版年 | 2014
|
| 页码 | 145-156
|
| 语种 | 英语
|
| 摘要 | Open innovation was conceptualised by Chesbrough (2003, p. 34) using cases from the ICT (Information and Communications Technologies) sector, more specifically equipment and component suppliers such as Lucent, IBM and Intel. Subsequently, the vast majority of the case studies in open innovation emphasised innovation processes in goods-based firms, not in service firms. Open systems innovation was well known in the telecommunications industry well before Chesbrough’s conceptualisation of open innovation. However, subsequent research has not paid much attention on its adoption by incumbent telecommunications operators. This paper investigates how open innovation was adopted by the incumbent telecommunications operator BT in the UK, using the case study as the research method. BT used open innovation as a management injunction to systematise innovation under a common framework to leverage and integrate technology and knowledge in order to address customer needs, and to change the way of thinking about innovation within BT. |
| 特色分类 | T0173.2 Technological change$T0175 Industrial research. Research and development
|
| 关键词 | open innovation
service innovation
research &
development (R&
D)
information and communications technologies (ICT)
next generation network (NGN)
public switched telephone network (PSTN)
internet protocol (IP)
voice over internet protocol (VoIP).
|
| URL | http://sro.sussex.ac.uk/id/eprint/43113/
|
| 来源智库 | Science Policy Research Unit (United Kingdom)
|
| 引用统计 |
|
| 资源类型 | 智库出版物
|
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/466717
|
推荐引用方式
GB/T 7714 |
Sato, Carlos Eduardo Yamasaki. Open services innovation: the case of BT in the UK.. 2014.
|
除非特别说明，本系统中所有内容都受版权保护，并保留所有权利。
