G2TT
来源类型Book Section
规范类型其他
DOI10.1109/KINGN.2008.4542273
ISSN9789261124410
Organising innovation in services: The case of telecommunications next generation networks (NGN).
Sato, Carlos Eduardo Yamasaki
发表日期2008-05
出版者IEEE
出版年2008
页码255-262
语种英语
摘要This paper analyzes how innovation in services is being organised in the telecommunication industry after the bubble burst in the beginning of the 2000's and how BT is applying the concept of 'open innovation' in order to sustain its competitiveness. The IP (Internet Protocol) has become an unprecedented agreement in the telecommunications industry for the transformation of its traditional PSTN (Public Switched Telecommunications Network) infrastructure. While this infrastructure transformation is under way, another huge challenge is service innovation: to change the way the traditional telecommunications operators create, integrate and deliver new services. Initial findings suggest that incumbent telecommunications firms will be increasingly extracting value from platform and software sharing, exposing its 'capabilities' to third parties and developing business models to interoperate with other companies. Thus, the ability to expose their capabilities in services, not to hide them, will be determinant of its success. And, in this context, the concept of open innovation and value innovation also find a fertile ground to be applied in services in the communication industry. Important dynamic capabilities identified in this context are strategic planning, project management, new product/service development (especially software development), supported by systems integration.
URLhttp://sro.sussex.ac.uk/id/eprint/15403/
来源智库Science Policy Research Unit (United Kingdom)
引用统计
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/467460
推荐引用方式
GB/T 7714
Sato, Carlos Eduardo Yamasaki. Organising innovation in services: The case of telecommunications next generation networks (NGN).. 2008.
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