| 来源类型 | Article |
| 规范类型 | 其他 |
| DOI | 10.5585/gep.v8i2 |
| ISBN | 2236-0972 |
| Developing organisational capabilities through customer-led systems integration projects: the case of the major project BT 21st Century Network in the UK. | |
| Sato, Carlos Eduardo Yamasaki | |
| 发表日期 | 2017-08-29 |
| 出处 | Journal of Business and Projects |
| 出版年 | 2017 |
| 页码 | 36-57 |
| 语种 | 英语 |
| 摘要 | Traditional approaches to systems integration in major projects take the strategy of selecting a supplier-led prime/systems integrator. Although this strategy pushes a significant amount of risk to the supplier, project performance may suffer due to lower engagement of the customer in the anticipation of potential issues involving a major project. Thus, this research investigates the implications of the customer, as opposed to a selected external supplier, assuming the role of systems/prime integrator. A case study approach is conducted on the major project BT 21st Century Network (BT21CN) to demonstrate that customer-led systems integration projects may provide more balance in the relationship and distribution of risks between supplier and customer, having a positive impact on project performance and on accelerating the development of BT’s organisational capabilities. |
| 特色分类 | T0173.2 Technological change$TA0190 Management of engineering works$TS0155 Production management. Operations management |
| 关键词 | Customer-Led Systems Integration Projects Major Projects Organisational Capabilities Project Performance BT 21st Century Network (BT21CN) |
| URL | http://sro.sussex.ac.uk/id/eprint/69931/ |
| 来源智库 | Science Policy Research Unit (United Kingdom) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/468939 |
| 推荐引用方式 GB/T 7714 | Sato, Carlos Eduardo Yamasaki. Developing organisational capabilities through customer-led systems integration projects: the case of the major project BT 21st Century Network in the UK.. 2017. |
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| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| 518-2314-1-PB.pdf（925KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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