| 来源类型 | Article |
| 规范类型 | 其他 |
| DOI | 10.1504/IJPOM.2018.10011407 |
| ISBN | 1740-2891 |
| Value co-creation in the management of projects delivering integrated solutions: the case of BT Global Services in the UK. | |
| Sato, Carlos Eduardo Yamasaki | |
| 发表日期 | 2018-03-05 |
| 出处 | International Journal of Project Organisation and Management |
| 出版者 | Inderscience Publishers |
| 出版年 | 2018 |
| 页码 | 54-81 |
| 语种 | 英语 |
| 摘要 | This paper investigates the role of value co-creation in the management of projects delivering integrated solutions, implementing a new business model for incumbent telecommunications operators. The case study of BT Global Services (BTGS) shows that BT’s business unit responsible for the business of projects delivering integrated solutions requires collaboration at a strategic level between BTGS and customers. An empirical framework is proposed for value co-creation in projects delivering integrated solutions. It highlights the strategic alignment between the integrated solution’s provider (BTGS) and the customer as the main feature that differentiates this framework from those in the existing literature. It also highlights the importance of considering post-project (i.e. longer-term benefits after the handover) factors when evaluating project success. |
| 特色分类 | T0173.2 Technological change$TA0190 Management of engineering works$TS0155 Production management. Operations management |
| 关键词 | Integrated Solutions Projects Value Co-Creation Service Innovation Next Generation Networks. |
| URL | http://sro.sussex.ac.uk/id/eprint/69930/ |
| 来源智库 | Science Policy Research Unit (United Kingdom) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/469027 |
| 推荐引用方式 GB/T 7714 | Sato, Carlos Eduardo Yamasaki. Value co-creation in the management of projects delivering integrated solutions: the case of BT Global Services in the UK.. 2018. |
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| authorFinalVersion.p（775KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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