Gateway to Think Tanks
来源类型 | Research Report |
规范类型 | 报告 |
Improving Business Processes for Delivering Work Supports for Low-Income Families: Findings from the Work Support Strategies Evaluation | |
Heather Hahn; Ria Amin; David Kassabian; Maeve E. Gearing | |
发表日期 | 2016-03-29 |
出版年 | 2016 |
语种 | 英语 |
概述 | In delivering work supports to low-income families, “business process” refers to how a social service office greets customers, accepts applications, makes eligibility determinations, and all other aspects of helping individuals and families access and retain benefits. Like other large public and private organizations, social service offices sometimes experience challenges with inefficient processes that use |
摘要 | In delivering work supports to low-income families, “business process” refers to how a social service office greets customers, accepts applications, makes eligibility determinations, and all other aspects of helping individuals and families access and retain benefits. Like other large public and private organizations, social service offices sometimes experience challenges with inefficient processes that use outdated technology, create unnecessary burdens, and fail to work effectively for staff or families. In this report, we examine six states’ efforts to address these challenges by exploring their development of strategies, issues encountered, implementation of changes, and outcomes of their efforts. This work is licensed under a Creative Commons Attribution 4.0 International License. You are free to distribute and adapt this work for any purpose. |
主题 | Children ; Families ; Health and Health Policy ; Job Market and Labor Force ; Poverty, Vulnerability, and the Safety Net |
URL | https://www.urban.org/research/publication/improving-business-processes-delivering-work-supports-low-income-families-findings-work-support-strategies-evaluation |
来源智库 | Urban Institute (United States) |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/479223 |
推荐引用方式 GB/T 7714 | Heather Hahn,Ria Amin,David Kassabian,et al. Improving Business Processes for Delivering Work Supports for Low-Income Families: Findings from the Work Support Strategies Evaluation. 2016. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
2000670-Improving-Bu(778KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。