G2TT
来源类型Research Report
规范类型报告
Improving Business Processes for Delivering Work Supports for Low-Income Families: Findings from the Work Support Strategies Evaluation
Heather Hahn; Ria Amin; David Kassabian; Maeve E. Gearing
发表日期2016-03-29
出版年2016
语种英语
概述In delivering work supports to low-income families, “business process” refers to how a social service office greets customers, accepts applications, makes eligibility determinations, and all other aspects of helping individuals and families access and retain benefits. Like other large public and private organizations, social service offices sometimes experience challenges with inefficient processes that use
摘要

In delivering work supports to low-income families, “business process” refers to how a social service office greets customers, accepts applications, makes eligibility determinations, and all other aspects of helping individuals and families access and retain benefits. Like other large public and private organizations, social service offices sometimes experience challenges with inefficient processes that use outdated technology, create unnecessary burdens, and fail to work effectively for staff or families. In this report, we examine six states’ efforts to address these challenges by exploring their development of strategies, issues encountered, implementation of changes, and outcomes of their efforts.

This work is licensed under a Creative Commons Attribution 4.0 International License. You are free to distribute and adapt this work for any purpose.

主题Children ; Families ; Health and Health Policy ; Job Market and Labor Force ; Poverty, Vulnerability, and the Safety Net
URLhttps://www.urban.org/research/publication/improving-business-processes-delivering-work-supports-low-income-families-findings-work-support-strategies-evaluation
来源智库Urban Institute (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/479223
推荐引用方式
GB/T 7714
Heather Hahn,Ria Amin,David Kassabian,et al. Improving Business Processes for Delivering Work Supports for Low-Income Families: Findings from the Work Support Strategies Evaluation. 2016.
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