G2TT
来源类型Journal Article
规范类型其他
Teaching Procedural Justice and Communication Skills During Police-Community Encounters
其他题名Results of a Randomized Control Trial with Police Recruits
Dennis P Rosenbaum; Daniel Lawrence
发表日期2017-09-01
出版年2017
语种英语
概述Objectives: To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.Methods: The QIP is an underutilized approach to police training that
摘要

Objectives: To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.

Methods: The QIP is an underutilized approach to police training that involves engaging recruits through applied case studies, role-playing scenarios, repetitive opportunities for practice, and individualized feedback. The impact of QIP training on 142 officers’ attitudes and behaviors was evaluated in a randomized control trial. Treatment and control groups were assessed through responses to self-reported questionnaires as well as research-coded videos that recorded officers during role-playing scenarios.

Results: The QIP did not change recruits’ attitudes toward procedural justice, nor did it impact their self-reported interpersonal communication skills. However, the program was effective at creating more respectful and reassuring behaviors during role-playing scenarios that were videotaped. The program also improved recruits’ decision-making during a scenario with rebellious youths and reduced officers’ reliance on force and arrest relative to controls.

Conclusion: The QIP initiative was instrumental in moving police training beyond “talking heads” to interactive adult education, while promoting a more sophisticated understanding of human dynamics during police–public encounters. The results, however, were mixed, due in part to a training academy environment that emphasized aggressive policing and officer safety. Thus, reform-minded agencies may need to rethink the totality of the training experience to achieve strong results.

Click here to read the publication (Leaving Urban's website)

主题Crime and Justice
URLhttps://www.urban.org/research/publication/teaching-procedural-justice-and-communication-skills-during-police-community-encounters
来源智库Urban Institute (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/479884
推荐引用方式
GB/T 7714
Dennis P Rosenbaum,Daniel Lawrence. Teaching Procedural Justice and Communication Skills During Police-Community Encounters. 2017.
条目包含的文件
条目无相关文件。
个性服务
推荐该条目
保存到收藏夹
导出为Endnote文件
谷歌学术
谷歌学术中相似的文章
[Dennis P Rosenbaum]的文章
[Daniel Lawrence]的文章
百度学术
百度学术中相似的文章
[Dennis P Rosenbaum]的文章
[Daniel Lawrence]的文章
必应学术
必应学术中相似的文章
[Dennis P Rosenbaum]的文章
[Daniel Lawrence]的文章
相关权益政策
暂无数据
收藏/分享

除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。