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来源类型 | Journal Article |
规范类型 | 其他 |
Teaching Procedural Justice and Communication Skills During Police-Community Encounters | |
其他题名 | Results of a Randomized Control Trial with Police Recruits |
Dennis P Rosenbaum; Daniel Lawrence | |
发表日期 | 2017-09-01 |
出版年 | 2017 |
语种 | 英语 |
概述 | Objectives: To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills.Methods: The QIP is an underutilized approach to police training that |
摘要 | Objectives: To describe and evaluate Chicago’s Quality Interaction Program (QIP) for police recruits. The training focused on procedural justice, interpersonal communication, decision-making, cultural awareness, and stress management during encounters with the public. Attention was given to emotions, empathy, and communication skills. Methods: The QIP is an underutilized approach to police training that involves engaging recruits through applied case studies, role-playing scenarios, repetitive opportunities for practice, and individualized feedback. The impact of QIP training on 142 officers’ attitudes and behaviors was evaluated in a randomized control trial. Treatment and control groups were assessed through responses to self-reported questionnaires as well as research-coded videos that recorded officers during role-playing scenarios. Results: The QIP did not change recruits’ attitudes toward procedural justice, nor did it impact their self-reported interpersonal communication skills. However, the program was effective at creating more respectful and reassuring behaviors during role-playing scenarios that were videotaped. The program also improved recruits’ decision-making during a scenario with rebellious youths and reduced officers’ reliance on force and arrest relative to controls. Conclusion: The QIP initiative was instrumental in moving police training beyond “talking heads” to interactive adult education, while promoting a more sophisticated understanding of human dynamics during police–public encounters. The results, however, were mixed, due in part to a training academy environment that emphasized aggressive policing and officer safety. Thus, reform-minded agencies may need to rethink the totality of the training experience to achieve strong results. Click here to read the publication (Leaving Urban's website) |
主题 | Crime and Justice |
URL | https://www.urban.org/research/publication/teaching-procedural-justice-and-communication-skills-during-police-community-encounters |
来源智库 | Urban Institute (United States) |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/479884 |
推荐引用方式 GB/T 7714 | Dennis P Rosenbaum,Daniel Lawrence. Teaching Procedural Justice and Communication Skills During Police-Community Encounters. 2017. |
条目包含的文件 | 条目无相关文件。 |
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