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来源类型Publication
Evaluation of the Impact of Telephone Initial Claims Filing
Karen Needels; Walter Corson; Tim Meier; Ira Harley,; Karen Blass
发表日期2000-03-30
出版者Information Technology Support Center and Mathematica Policy Research
出版年2000
语种英语
概述Within the past decade, nearly all states have changed, or have made plans to change, the process for filing initial claims for unemployment insurance (UI) benefits. Formerly, to file a UI claim, workers who became unemployed had to appear in person at a local UI office. ",
摘要Within the past decade, nearly all states have changed, or have made plans to change, the process for filing initial claims for unemployment insurance (UI) benefits. Formerly, to file a UI claim, workers who became unemployed had to appear in person at a local UI office. Under the new procedures, known as telephone initial claims (TIC) filing or remote claims filing, states allow or require workers to file their UI initial claims by telephone. States are making this change primarily to reduce administrative costs and/or improve customer service, but conversion to telephone filing may have other effects as well. For example, the number of initial claims may increase because filing is easier. Some policymakers have expressed concern that TIC filing could adversely affect the ability of states to monitor the integrity of the claims-taking process and that other aspects of the process of delivering UI- or reemployment-related services to claimants may be adversely affected. In addition, some policymakers have questioned the viability of telephone filing as use of the internet for filing continues to grow.
URLhttps://www.mathematica.org/our-publications-and-findings/publications/evaluation-of-the-impact-of-telephone-initial-claims-filing
来源智库Mathematica Policy Research (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/484591
推荐引用方式
GB/T 7714
Karen Needels,Walter Corson,Tim Meier,et al. Evaluation of the Impact of Telephone Initial Claims Filing. 2000.
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