G2TT
来源类型Publication
来源IDTrends in Health Care Quality, Issue Brief #5
Focus on Quality: Communication in the Health Care Encounter
Ann Bagchi; Raquel af Ursin; and Alicia Leonard
发表日期2009-02-28
出版者Princeton, NJ: Mathematica Policy Research
出版年2009
语种英语
概述To explore the question of what constitutes quality in a health care encounter from a patient’s perspective, Mathematica conducted focus groups with African Americans, Latinos, Asian Indians, and whites. ",
摘要To explore the question of what constitutes quality in a health care encounter from a patient’s perspective, Mathematica conducted focus groups with African Americans, Latinos, Asian Indians, and whites. Participants were asked to define quality in the context of a visit to a primary care physician, and to describe their ideal visit and the characteristics of an excellent physician. Although participants frequently mentioned factors related to the health care setting (for example, waiting times, appearance of the doctor’s office, and efficiency of staff), their most common issues related to patient-provider communication.
URLhttps://www.mathematica.org/our-publications-and-findings/publications/focus-on-quality-communication-in-the-health-care-encounter
来源智库Mathematica Policy Research (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/486137
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Ann Bagchi,Raquel af Ursin,and Alicia Leonard. Focus on Quality: Communication in the Health Care Encounter. 2009.
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