全球智库信息集成服务系统(G2TT): Spillover of Ratings of Patient- and Family-Centered Care

G2TT

来源类型	Publication
	Spillover of Ratings of Patient- and Family-Centered Care
	Anna L. Christensen; Jonathan Brown; Lawrence S. Wissow; and Benjamin Cook
发表日期	2016-10-01
出版者	Journal of Ambulatory Care Management, vol. 39, issue 4 (subscription required)
出版年	2016
语种	英语
概述	As primary care models increasingly include nonphysician team members, more attention should be paid to patient- and family-centered care (PFCC) among medical assistants (MAs). The aims of this article are to describe parent perceptions of PFCC by MAs and assess associations between MA PFCC and other perceptions of their care experience.",
摘要	As primary care models increasingly include nonphysician team members, more attention should be paid to patient- and family-centered care (PFCC) among medical assistants (MAs). The aims of this article are to describe parent perceptions of PFCC by MAs and assess associations between MA PFCC and other perceptions of their care experience. To assess PFCC, we administered the CARE (Consultation and Relational Empathy) measure to the parent/guardian of 360 children following a primary care visit. Perceptions of PFCC by MAs were significantly associated with 6 of 7 other measures of patient experience, including PFCC by the physician, treatment by the receptionist, and satisfaction with wait time. Each team member can potentially shape perceptions of care in ways that could “spill over” into other parts of the visit.
URL	https://www.mathematica.org/our-publications-and-findings/publications/spillover-of-ratings-of-patient-and-familycentered-care
来源智库	Mathematica Policy Research (United States)
资源类型	智库出版物
条目标识符	http://119.78.100.153/handle/2XGU8XDN/488639
推荐引用方式 GB/T 7714	Anna L. Christensen,Jonathan Brown,Lawrence S. Wissow,et al. Spillover of Ratings of Patient- and Family-Centered Care. 2016.