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来源类型Publication
The “Battle” of Managing Language Barriers in Health Care
Emma M. Steinberg; Doris Valenzuela-Araujo; Joseph S. Zickafoose; Edith Kieffer; and Lisa Ross DeCamp
发表日期2016-12-01
出版者Clinical Pediatrics, vol. 55, no. 14
出版年2016
语种英语
概述Providing safe and high-quality health care for children whose parents have limited English proficiency (LEP) remains challenging.",
摘要Providing safe and high-quality health care for children whose parents have limited English proficiency (LEP) remains challenging. Reports of parent perspectives on navigating language discordance in health care are limited. We analyzed portions of 48 interviews focused on language barriers from 2 qualitative interview studies of the pediatric health care experiences of LEP Latina mothers in 2 urban US cities. We found mothers experienced frustration with health care and reported suboptimal accommodation for language barriers. Six themes emerged relevant to health care across settings: the “battle” of managing language barriers, preference for bilingual providers, negative bias toward interpreted encounters, “getting by” with limited language skills, fear of being a burden, and stigma and discrimination experienced by LEP families. Parents’ insights highlight reasons why effective language accommodation in health care remains challenging. Partnering with families to address the management of language barriers is needed to improve health care quality and safety for LEP patients and families.
URLhttps://www.mathematica.org/our-publications-and-findings/publications/the-battle-of-managing-language-barriers-in-health-care
来源智库Mathematica Policy Research (United States)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/488713
推荐引用方式
GB/T 7714
Emma M. Steinberg,Doris Valenzuela-Araujo,Joseph S. Zickafoose,等. The “Battle” of Managing Language Barriers in Health Care. 2016.
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