全球智库信息集成服务系统

• The drivers judged most critical to cultural change in the U.S. Army are goals and accountability.
• Leaders set goals by stating intent, and personnel at subordinate levels work to realize that intent.
• Accountability is seen as an inherent part of leadership in that responsibility is fixed at every leadership level.
• Training is a continuous process in and of itself, but it is not sufficient to change culture and climate.
• Any institutional change requires resources, and time is a critical resource, particularly for leadership.
• Formal and informal leaders must also be engaged.

The U.S. Army is facing challenges stemming from behavioral health issues, misconduct, and adjustment to changing demographics. Long-term solutions to these problems very likely require changes in the Army's organizational culture and climate, but institutional change in large organizations is typically very difficult. To deal with these challenges, researchers identify promising approaches to institutional change from the literature on organizational culture and climate. Researchers use findings from a systematic literature review, vetted by a panel of experts on organizational culture change and the military context, to develop recommendations. At the conclusion of this report, researchers recommend promising strategies for embracing change in the Army based on the literature. These strategies should help the Army prioritize organizational culture change; adopt a common definition of organizational culture; determine target problems amenable to culture change; assess the Army's current culture and climate in the problem context; develop a strategy for culture change with clear goals; engage stakeholders at all levels in the Army; and target training to maximize resources and uptake.

• Chapter One

  Introduction

• Chapter Two

  Study Approach

• Chapter Three

  Definitions and Drivers of Organizational Culture and Change

• Appendix A

  Additional Details About the Literature Review

• Appendix B

  Documents Included in Literature Review

• Appendix C

  Summary of Definitions of Culture

• Appendix D

  SME Panelist Pre-Conference Rating Form

• Appendix E

  SME Discussion Summary of Key Drivers of Change for the Army