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来源类型 | Report |
规范类型 | 报告 |
DOI | https://doi.org/10.7249/RR4296 |
来源ID | RR-4296-DHS |
U.S. Coast Guard Emergency Response and Disaster Operations: Using Social Media for Situational Awareness | |
Douglas Yeung; Sarah A. Nowak; Sohaela Amiri; Aaron C. Davenport; Emily Hoch; Kelly Klima; Colleen M. McCullough | |
发表日期 | 2020-03-17 |
出版年 | 2020 |
语种 | 英语 |
结论 | Ways in which the U.S. Coast Guard (USCG) receives distress calls are evolving
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摘要 | Social media can enhance situational awareness in response operations, but using social media this way poses challenges. The aim of this project was to contribute to the U.S. Department of Homeland Security (DHS) mission to ensure resilience to disasters by helping DHS understand whether and how social media might be better leveraged for such situational awareness. The primary focus of this research was on U.S. Coast Guard (USCG) response operations. Using several types of analyses, the researchers found that, for decades, the USCG and other boaters have relied on communication channels (e.g., Rescue 21) that are intended specifically for maritime safety. As a result, these channels provide specific information that can be used to locate mariners in distress. Yet the authors also found that a significant proportion of distress calls now come to the USCG through other means, such as cell phones and, indirectly, from 911 calls. This raises concerns about potential hindrances to the USCG's search-and-rescue (SAR) mission, including lack of location information, uncertainty about overwater cell coverage, and lack of organizational capacity to collect and analyze social media information. With these findings, the authors recommend that DHS develop policies and procedures to facilitate sharing cell phone distress location data with the USCG, that the USCG work to ensure that an organization—itself or another—assumes responsibility for understanding cell coverage over water, and that the USCG identify other missions for which social media information could help increase maritime safety and security and enhance environmental protection and response operations. |
目录 |
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主题 | Disaster Recovery Operations ; Emergency Services and Response ; Social Media Analysis ; United States Coast Guard |
URL | https://www.rand.org/pubs/research_reports/RR4296.html |
来源智库 | RAND Corporation (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/524034 |
推荐引用方式 GB/T 7714 | Douglas Yeung,Sarah A. Nowak,Sohaela Amiri,et al. U.S. Coast Guard Emergency Response and Disaster Operations: Using Social Media for Situational Awareness. 2020. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
RAND_RR4296.pdf(1247KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
1584481177374.jpg(7KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | ![]() 浏览 |
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