全球智库信息集成服务系统

The field of community supervision lacks adequate guidance on how to go about establishing the capacity of digital management

• Participants emphasized that agencies need guidance to better incorporate the information gleaned from digital management efforts into a supervisee's case management plan.
• Many agencies lack the internal capacity to perform digital management techniques, and they might not be aware of—or might not be effectively leveraging—partnerships to help overcome these deficiencies.

Officers need a clear way to identify supervisees' cyber risk

• Participants noted the need for best practices, policies, and templates for a digital intake process to help establish a supervisee's individual baseline for cyber risk. This process might include an inventory of the individual's electronic devices, email accounts, social media profiles, and other relevant information.

Every community supervision officer should have at least a rudimentary level of knowledge and skills related to digital management of supervisees

• A national training curriculum that is designed specifically for probation and parole officers is required. Ideally, this training should be free of charge or low-cost and should be updated frequently to account for changes in the technology landscape.
• According to the participants, monitoring supervisees' activity on social networking sites (e.g., Facebook, YouTube, Instagram) can yield important intelligence, but this approach is underutilized.

Different community supervision agencies approach digital management in different ways

• Participants argued that stakeholders need education highlighting the importance of managed access to technology for prosocial activities, as opposed to outright bans on using the internet.

Delivering effective community supervision services has always been challenging. However, recent societal shifts have raised the stakes. The changing nature of crime, along with an increase in digital literacy among the general population, has resulted in a greater number of tech-savvy individuals under community supervision. This presents unique challenges and opportunities for supervision agencies. A complete ban on supervisee access to technology is generally not justifiable (or practical) except in the most severe circumstances. Therefore, agencies must assess and manage the risk to public safety from supervisees' technology use. Managing an individual's digital activities not only can deter and detect new crimes but also can help officers identify problematic behaviors, allowing them the opportunity to intervene before a negative outcome occurs. Despite the increasing need to effectively manage supervisees' virtual presence, many agencies struggle with this imperative.

To examine this issue, the National Institute of Justice, supported by the RAND Corporation in partnership with the University of Denver, hosted a virtual workshop in June 2020 to discuss the challenges related to supervising individuals in an increasingly digital world. The participants identified a list of 23 needs related to providing community supervision services in a digital world, 13 of which were ranked as high priority. These needs were sorted into the five categories of organizational issues, tools and training, policy and practice, legal and privacy concerns, and research.

• Skip to page content

Objective Analysis. Effective Solutions.