G2TT
来源类型Discussion paper
规范类型论文
来源IDDP8040
DP8040 Measuring the Impact Factor of Agents within an Organization Using Communication Patterns
Andrea Prat; Ignacio Palacios-Huerta
发表日期2010-10-23
出版年2010
语种英语
摘要Organizational economics predicts that communication patterns within an organization should reflect the relative value of their members to the organization. We propose to measure the impact factor of an agent by applying the Invariant Method?also known as Google?s PageRank algorithm?to electronic communication data. To explore the validity of this measure, we analyze email exchanges among the top executives of a large retail company. We construct their individual impact factors based only on email patterns and we compare them to standard economic measures of organizational importance. We find that: (i) The impact-factor ranking of executives mirrors perfectly their hierarchical ranking; (ii) Impact factor variability is significantly correlated with salary differences; (iii) Subsequent promotions (dismissals) affect executives with unusually high (low) impact factors. We conclude that simple communication-based impact factors may be a useful tool to measure the relative importance of agents in organizations.
主题Industrial Organization
关键词Impact factor Organizational economics Pagerank
URLhttps://cepr.org/publications/dp8040
来源智库Centre for Economic Policy Research (United Kingdom)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/536891
推荐引用方式
GB/T 7714
Andrea Prat,Ignacio Palacios-Huerta. DP8040 Measuring the Impact Factor of Agents within an Organization Using Communication Patterns. 2010.
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