| 来源类型 | Discussion paper |
| 规范类型 | 论文 |
| 来源ID | DP10928 |
| DP10928 Network Effects on Worker Productivity | |
| Yves Zenou; Matthew Lindquist; Jan Sauermann | |
| 发表日期 | 2015-11-08 |
| 出版年 | 2015 |
| 语种 | 英语 |
| 摘要 | We use data from an in-house call center of a multi-national mobile network operator to study how co-worker productivity affects worker productivity via network effects. We also exploit data from a field experiment to analyze how exogenous changes in worker productivity due to on-the-job training affect co-worker productivity, including non-trained workers. We show that there are strong network effects in co-worker productivity. This effect is driven by conformist behavior. We also show that exposure to trained workers increases the productivity of non-trained workers. This effect works through strategic complementarities (knowledge spillovers). We demonstrate how our network model of worker productivity can be used to inform a variety of practical decisions faced by personnel managers including the design of optimal training policy. |
| 主题 | Labour Economics |
| 关键词 | On-the-job training Peer effects Social Networks Worker productivity |
| URL | https://cepr.org/publications/dp10928 |
| 来源智库 | Centre for Economic Policy Research (United Kingdom) |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/539758 |
| 推荐引用方式 GB/T 7714 | Yves Zenou,Matthew Lindquist,Jan Sauermann. DP10928 Network Effects on Worker Productivity. 2015. |
| 条目包含的文件 | 条目无相关文件。 | |||||
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