G2TT
来源类型Discussion paper
规范类型论文
来源IDDP11924
DP11924 Is Distance Dead? Face-to-Face Communication and Productivity in Teams
Jordi Blanes i Vidal; Tom Kirchmaier
发表日期2017-03-20
出版年2017
语种英语
摘要Has technology made face-to-face communication redundant? We investigate using a natural experiment in an organisation where a worker must communicate complex electronic information to a colleague. Productivity is higher when the teammates are (exogenously) in the same room and, inside the room, when their desks are closer together. We establish face-to-face communication as the main mechanism, and rule out alternative channels such as higher effort by co-located workers. The effect is stronger for urgent and complex tasks, for homogeneous workers, and for high pressure conditions. We highlight the opportunity costs of face-to-face communication and their dependence on organisational slack.
主题Industrial Organization ; Labour Economics
URLhttps://cepr.org/publications/dp11924
来源智库Centre for Economic Policy Research (United Kingdom)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/540736
推荐引用方式
GB/T 7714
Jordi Blanes i Vidal,Tom Kirchmaier. DP11924 Is Distance Dead? Face-to-Face Communication and Productivity in Teams. 2017.
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