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来源类型 | Discussion paper |
规范类型 | 论文 |
来源ID | DP11924 |
DP11924 Is Distance Dead? Face-to-Face Communication and Productivity in Teams | |
Jordi Blanes i Vidal; Tom Kirchmaier | |
发表日期 | 2017-03-20 |
出版年 | 2017 |
语种 | 英语 |
摘要 | Has technology made face-to-face communication redundant? We investigate using a natural experiment in an organisation where a worker must communicate complex electronic information to a colleague. Productivity is higher when the teammates are (exogenously) in the same room and, inside the room, when their desks are closer together. We establish face-to-face communication as the main mechanism, and rule out alternative channels such as higher effort by co-located workers. The effect is stronger for urgent and complex tasks, for homogeneous workers, and for high pressure conditions. We highlight the opportunity costs of face-to-face communication and their dependence on organisational slack. |
主题 | Industrial Organization ; Labour Economics |
URL | https://cepr.org/publications/dp11924 |
来源智库 | Centre for Economic Policy Research (United Kingdom) |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/540736 |
推荐引用方式 GB/T 7714 | Jordi Blanes i Vidal,Tom Kirchmaier. DP11924 Is Distance Dead? Face-to-Face Communication and Productivity in Teams. 2017. |
条目包含的文件 | 条目无相关文件。 |
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