| 来源类型 | Discussion paper |
| 规范类型 | 论文 |
| 来源ID | DP13125 |
| DP13125 Middle managers, personnel turnover and performance: A long-term field experiment in a retail chain | |
| Guido Friebel; Matthias Heinz; Nick Zubanov | |
| 发表日期 | 2018-08-19 |
| 出版年 | 2018 |
| 语种 | 英语 |
| 摘要 | In a field experiment, a large retail chain’s CEO asked managers of treated stores “to do what they can” to reduce personnel turnover. Turnover decreases by a quarter for nine months; a reminder treatment triggers a similar decrease for a shorter period. Treated managers report shifting their time toward HR; their employees report more managerial attention and support. Store sales are unaffected, indicating that the possible performance increases related to managers spending more time on HR are neutralized by the effects of managers spending less time on customers and goods. The discernible efficiency gains occur at the firm, rather than at the store level. |
| 主题 | Industrial Organization ; Labour Economics |
| 关键词 | Organizations Managers Randomized controlled trial (rct) Insider econometrics Communication Hr Hierarchy Personnel turnover |
| URL | https://cepr.org/publications/dp13125 |
| 来源智库 | Centre for Economic Policy Research (United Kingdom) |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/541929 |
| 推荐引用方式 GB/T 7714 | Guido Friebel,Matthias Heinz,Nick Zubanov. DP13125 Middle managers, personnel turnover and performance: A long-term field experiment in a retail chain. 2018. |
| 条目包含的文件 | 条目无相关文件。 | |||||
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