| 来源类型 | Discussion paper |
| 规范类型 | 论文 |
| 来源ID | DP17460 |
| DP17460 Training, Communications Patterns, and Spillovers Inside Organizations | |
| Miguel Espinosa; Christopher T. Stanton | |
| 发表日期 | 2022-07-11 |
| 出版年 | 2022 |
| 语种 | 英语 |
| 摘要 | We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email data and a survey to explore the mechanisms behind these spillovers and find that managers' increased output arises from reductions in the need to help lower level employees. Accounting for spillovers to manager productivity changes the organization's implied return on investment from the training program, expanding the set of training investments that can be supported. |
| 主题 | Organizational Economics |
| 关键词 | Training Employer-sponsored training Spillovers from workers to managers Hierarchies |
| URL | https://cepr.org/publications/dp17460 |
| 来源智库 | Centre for Economic Policy Research (United Kingdom) |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/546550 |
| 推荐引用方式 GB/T 7714 | Miguel Espinosa,Christopher T. Stanton. DP17460 Training, Communications Patterns, and Spillovers Inside Organizations. 2022. |
| 条目包含的文件 | 条目无相关文件。 | |||||
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