G2TT
来源类型Discussion paper
规范类型论文
来源IDDP17460
DP17460 Training, Communications Patterns, and Spillovers Inside Organizations
Miguel Espinosa; Christopher T. Stanton
发表日期2022-07-11
出版年2022
语种英语
摘要We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email data and a survey to explore the mechanisms behind these spillovers and find that managers' increased output arises from reductions in the need to help lower level employees. Accounting for spillovers to manager productivity changes the organization's implied return on investment from the training program, expanding the set of training investments that can be supported.
主题Organizational Economics
关键词Training Employer-sponsored training Spillovers from workers to managers Hierarchies
URLhttps://cepr.org/publications/dp17460
来源智库Centre for Economic Policy Research (United Kingdom)
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/546550
推荐引用方式
GB/T 7714
Miguel Espinosa,Christopher T. Stanton. DP17460 Training, Communications Patterns, and Spillovers Inside Organizations. 2022.
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