G2TT
来源类型Working Paper
规范类型报告
DOI10.3386/w7890
来源IDWorking Paper 7890
Upstairs, Downstairs: Computer-Skill Complementarity and Computer-Labor Substitution on Two Floors of a Large Bank
David H. Autor; Frank Levy; Richard Murnane
发表日期2000-09-01
出版年2000
语种英语
摘要We describe how a single technological innovation, the introduction of image processing of checks, led to distinctly different changes in the structure of jobs in two departments of a large bank overseen by one group of managers. In the downstairs deposit processing department, image processing led to the substitution of computers for high school educated labor in accomplishing core tasks and in greater specialization in the jobs that remained. In the upstairs exceptions processing department, image processing led to the integration of tasks, with an associated increase in the demand for particular skills. The case illustrates the interdependence of technological change and organizational change. It suggests that seeing the whole picture' and associated conceptual and problem-solving skills are made more valuable by information technologies. Finally, it underscores that the short-term consequences of technological changes may depend importantly on regulatory forces.
主题Labor Economics ; Labor Compensation ; Development and Growth ; Innovation and R& ; D
URLhttps://www.nber.org/papers/w7890
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/565475
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David H. Autor,Frank Levy,Richard Murnane. Upstairs, Downstairs: Computer-Skill Complementarity and Computer-Labor Substitution on Two Floors of a Large Bank. 2000.
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