| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w9987 |
| 来源ID | Working Paper 9987 |
| Can a Work Organization Have an Attitude Problem? The Impact of Workplaces on Employee Attitudes and Economic Outcomes | |
| Ann Bartel; Richard Freeman; Casey Ichniowski; Morris M. Kleiner | |
| 发表日期 | 2003-09-29 |
| 出版年 | 2003 |
| 语种 | 英语 |
| 摘要 | Using the employee opinion survey responses from several thousand employees working in 193 branches of a major U.S. bank, we consider whether there is a distinctive workplace component to employee attitudes despite the common set of corporate human resource management practices that cover all the branches. Several different empirical tests consistently point to the existence of a systematic branch-specific component to employee attitudes. "Branch effects" can also explain why a significant positive cross-sectional correlation between branch-level employee attitudes and branch sales performance is not observed in longitudinal fixed-effects sales models. The results of our empirical tests concerning the determinants of employee attitudes and the determinants of branch sales are consistent with an interpretation that workplace-specific factors lead to better outcomes for both employees and the bank, and that these factors are more likely to be some aspect of the branches' internal operations rather than some characteristic of the external market of the branch. |
| 主题 | Labor Economics |
| URL | https://www.nber.org/papers/w9987 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/567617 |
| 推荐引用方式 GB/T 7714 | Ann Bartel,Richard Freeman,Casey Ichniowski,et al. Can a Work Organization Have an Attitude Problem? The Impact of Workplaces on Employee Attitudes and Economic Outcomes. 2003. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w9987.pdf（245KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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