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来源类型Working Paper
规范类型报告
DOI10.3386/w16248
来源IDWorking Paper 16248
The Performance Effects of IT-Enabled Knowledge Management Practices
Peter Cappelli
发表日期2010-08-05
出版年2010
语种英语
摘要The extensive literature on knowledge management spans several fields, but there are remarkably few studies that address the basic question as to whether knowledge management practices improve organizational performance. I examine that question using a national probability sample of establishments, clear measures of IT-driven knowledge management practices, and an experimental design that offers a unique approach for addressing concerns about endogeneity and omitted variables. The results indicate that the use of company intranets, data warehousing practices, performance support systems, and employee competency databases have significant and meaningful effects on a range of relevant business outcomes.
主题Industrial Organization ; Firm Behavior ; Development and Growth ; Innovation and R& ; D
URLhttps://www.nber.org/papers/w16248
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/573923
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GB/T 7714
Peter Cappelli. The Performance Effects of IT-Enabled Knowledge Management Practices. 2010.
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