| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w16944 |
| 来源ID | Working Paper 16944 |
| Fighting Procrastination in the Workplace: An Experiment | |
| Ximena Cadena; Antoinette Schoar; Alexandra Cristea; Héber M. Delgado-Medrano | |
| 发表日期 | 2011-04-08 |
| 出版年 | 2011 |
| 语种 | 英语 |
| 摘要 | In this paper we test whether procrastination and planning problems affect the performance, compensation and work satisfaction among employees. We conducted a randomized controlled experiment with a bank in Colombia to change the frequency and intensity with which employees received reminders about goal achievements. We also provided small in-kind prizes every week to remind employees of their goal achievement. Loan officers in the treatment group showed strong improvements in their goal achievements, better work load distribution, and higher monthly compensation (not including the value of the small prizes). The intervention also improved worker satisfaction and reduced stress levels, without affecting the quality of the loan officers' portfolios. We show that including branch managers (the supervisors of the loan officers) in the intervention was central in achieving these results, since they played a key role in reinforcing the reminders and helping employees with planning problems. |
| 主题 | Microeconomics ; Behavioral Economics ; Financial Economics ; Financial Institutions ; Labor Economics ; Labor Supply and Demand ; Labor Compensation ; Industrial Organization ; Firm Behavior |
| URL | https://www.nber.org/papers/w16944 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/574618 |
| 推荐引用方式 GB/T 7714 | Ximena Cadena,Antoinette Schoar,Alexandra Cristea,et al. Fighting Procrastination in the Workplace: An Experiment. 2011. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w16944.pdf（176KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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