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来源类型Working Paper
规范类型报告
DOI10.3386/w17912
来源IDWorking Paper 17912
Improving Police Performance in Rajasthan, India: Experimental Evidence on Incentives, Managerial Autonomy and Training
Abhijit Banerjee; Raghabendra Chattopadhyay; Esther Duflo; Daniel Keniston; Nina Singh
发表日期2012-03-15
出版年2012
语种英语
摘要The role of good management practices in organizations has recently been emphasized. Do the same principles also apply in government organizations, even the most bureaucratic and hierarchical of them? And can skilled, motivated managers identify how to improve these practices, or is there a role for outsiders to help them in this task? Two unique large-scale randomized trials conducted in collaboration with the state police of Rajasthan, India sought to increase police efficiency and improve interactions with the public. In a sample of 162 police stations serving almost 8 million people, the first experiment tested four interventions recommended by police reform panels: limitations of arbitrary transfers, rotation of duty assignments and days off, increased community involvement, and on-duty training. Field experience motivated a novel fifth intervention: “decoy” visits by field officers posing as citizens attempting to register cases, which gave constables incentives to behave more professionally. Only two of these, training and decoy visits, had robust impacts. The other three, which would have reduced middle managers’ autonomy, were poorly implemented and ineffective. Building upon these findings, we designed a second experiment that provided explicit incentives to police officers to carry out sobriety traffic checkpoints and did not rely on middle managers. Linking good performance with the promise of a transfer from the reserve barracks to a desirable police station posting, these incentives worked within existing organizational constraints and had very large effects on performance.
主题Public Economics ; Subnational Fiscal Issues ; Other ; Law and Economics ; Development and Growth
URLhttps://www.nber.org/papers/w17912
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/575588
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Abhijit Banerjee,Raghabendra Chattopadhyay,Esther Duflo,et al. Improving Police Performance in Rajasthan, India: Experimental Evidence on Incentives, Managerial Autonomy and Training. 2012.
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