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来源类型Working Paper
规范类型报告
DOI10.3386/w18961
来源IDWorking Paper 18961
More Trusting, Less Trust? An Investigation of Early E-Commerce in China
Hongbin Cai; Ginger Z. Jin; Chong Liu; Li-An Zhou
发表日期2013-04-11
出版年2013
语种英语
摘要Trust is vital for market development, but how can trust be enhanced in a marketplace? A common view is that more trusting may help to build trust, especially in less developed economies. In this paper, we argue that more trusting may lead to less trust. We set up a rational expectation model in which a marketplace uses buyer protection to promote buyer trusting. Our results show that buyer protection may reduce trust in equilibrium and even hinder market expansion because it triggers differential entry between honest and strategic sellers and may induce more cheating from strategic sellers. Using a large transaction-level data set from the early years of Eachnet.com (an eBay equivalent in China), we find evidence that is consistent with the model predictions. Stronger buyer protection leads to less favorable evaluation of seller behavior and is associated with slower market expansion. These findings suggest that a trust-promoting policy aiming at buyer trusting may not be effective if it is not accompanied by additional incentives to improve seller trustworthiness.
主题Microeconomics ; Economics of Information ; Industrial Organization ; Market Structure and Firm Performance ; Industry Studies
URLhttps://www.nber.org/papers/w18961
来源智库National Bureau of Economic Research (United States)
引用统计
资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/576635
推荐引用方式
GB/T 7714
Hongbin Cai,Ginger Z. Jin,Chong Liu,et al. More Trusting, Less Trust? An Investigation of Early E-Commerce in China. 2013.
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