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来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w20830 |
来源ID | Working Paper 20830 |
The Limits of Reputation in Platform Markets: An Empirical Analysis and Field Experiment | |
Chris Nosko; Steven Tadelis | |
发表日期 | 2015-01-12 |
出版年 | 2015 |
语种 | 英语 |
摘要 | We argue that reputation mechanisms used by platform markets suffer from two problems. First, buyers may draw conclusions about the quality of the platform from single transactions, causing a reputational externality across sellers. Second, for a variety of reasons we discuss, reputations will be biased. We document these problems using eBay data and claim that platforms can benefit from identifying and promoting higher quality sellers. We create an unobservable measure of seller quality and demonstrate the benefits of our approach through a controlled experiment that prioritizes better quality sellers. We highlight the importance of reputational externalities and chart an agenda that aims to create more realistic models of platform markets. |
主题 | Microeconomics ; Market Structure and Distribution ; Economics of Information ; Industrial Organization ; Market Structure and Firm Performance ; Firm Behavior ; Industry Studies |
URL | https://www.nber.org/papers/w20830 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/578504 |
推荐引用方式 GB/T 7714 | Chris Nosko,Steven Tadelis. The Limits of Reputation in Platform Markets: An Empirical Analysis and Field Experiment. 2015. |
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