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来源类型Working Paper
规范类型报告
DOI10.3386/w22328
来源IDWorking Paper 22328
The Effect of Pollution on Worker Productivity: Evidence from Call-Center Workers in China
Tom Chang; Joshua Graff Zivin; Tal Gross; Matthew Neidell
发表日期2016-06-13
出版年2016
语种英语
摘要We investigate the effect of pollution on worker productivity in the service sector by focusing on two call centers in China. Using precise measures of each worker’s daily output linked to daily measures of pollution and meteorology, we find that higher levels of air pollution decrease worker productivity by reducing the number of calls that workers complete each day. These results manifest themselves at commonly found levels of pollution in major cities throughout the developing and developed world, suggesting that these types of effects are likely to apply broadly. When decomposing these effects, we find that the decreases in productivity are explained by increases in time spent on breaks rather than the duration of phone calls. To our knowledge, this is the first study to demonstrate that the negative impacts of pollution on productivity extend beyond physically demanding tasks to indoor, white-collar work.
主题Labor Economics ; Labor Supply and Demand ; Environmental and Resource Economics ; Environment
URLhttps://www.nber.org/papers/w22328
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/580001
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Tom Chang,Joshua Graff Zivin,Tal Gross,et al. The Effect of Pollution on Worker Productivity: Evidence from Call-Center Workers in China. 2016.
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