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来源类型Working Paper
规范类型报告
DOI10.3386/w24379
来源IDWorking Paper 24379
Dangers of a Double-Bottom Line: A Poverty Targeting Experiment Misses Both Targets
Dean Karlan; Adam Osman; Jonathan Zinman
发表日期2018-03-12
出版年2018
语种英语
摘要Two for-profit Philippine banks, aiming to increasing microlending to the poor, incorporated a widely used poverty measurement tool into their loan applications and tested the tool using randomized training content. Treated loan officers were provided an explanation of the tool’s purpose; exhortation tying the tool to the organizations’ social missions; and reassurance that these data, conditional on other characteristics, do not predict default and thus should not jeopardize incentive pay based on portfolio performance. The control group training merely labeled the tool “additional household information.” The strategy backfired, leading to no additional poor applicants and potentially lower-performing loans. Descriptive evidence suggests the training exacerbated loan officer misperceptions about compensation incentives and multitasking problems. This cautionary tale is an example of why management may want include social outcomes directly into employee performance evaluations, or silo corporate social responsibility efforts from core operations.
主题Microeconomics ; Households and Firms ; Behavioral Economics ; Financial Economics ; Financial Institutions ; Development and Growth ; Development
URLhttps://www.nber.org/papers/w24379
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/582054
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Dean Karlan,Adam Osman,Jonathan Zinman. Dangers of a Double-Bottom Line: A Poverty Targeting Experiment Misses Both Targets. 2018.
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