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来源类型Working Paper
规范类型报告
DOI10.3386/w25298
来源IDWorking Paper 25298
Improving Last-Mile Service Delivery using Phone-Based Monitoring
Karthik Muralidharan; Paul Niehaus; Sandip Sukhtankar; Jeffrey Weaver
发表日期2018-11-26
出版年2018
语种英语
摘要Improving “last-mile” public-service delivery is a recurring challenge in developing countries. Could the widespread adoption of mobile phones provide a scalable, cost-effective means for improvement? We use a large-scale experiment to evaluate the impact of phone-based monitoring on a program that transferred nearly a billion dollars to 5.7 million Indian farmers. In randomly-selected jurisdictions, officials were informed that program implementation would be measured via calls with beneficiaries. This led to a 7.6% reduction in the number of farmers who did not receive their transfers. The program was highly cost-effective, costing 3.6 cents for each additional dollar delivered.
主题Econometrics ; Experimental Design ; Microeconomics ; Welfare and Collective Choice ; Public Economics ; National Fiscal Issues ; Development and Growth ; Innovation and R& ; D
URLhttps://www.nber.org/papers/w25298
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/582972
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Karthik Muralidharan,Paul Niehaus,Sandip Sukhtankar,et al. Improving Last-Mile Service Delivery using Phone-Based Monitoring. 2018.
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