| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w25620 |
| 来源ID | Working Paper 25620 |
| The Impact of Management Practices on Employee Productivity: A Field Experiment with Airline Captains | |
| Greer K. Gosnell; John A. List; Robert D. Metcalfe | |
| 发表日期 | 2019-03-04 |
| 出版年 | 2019 |
| 语种 | 英语 |
| 摘要 | Increasing evidence indicates the importance of management in determining firms’ productivity. Yet, causal evidence regarding the effectiveness of management practices is scarce, especially for high-skilled workers in the developed world. In an eight-month field experiment measuring the productivity of captains in the commercial aviation sector, we test four distinct management practices: (i) performance monitoring; (ii) performance feedback; (iii) target setting; and (iv) pro-social incentives. We find that these management practices—particularly performance monitoring and target setting—significantly increase captains’ productivity with respect to the targeted fuel-saving dimensions. We identify positive spillovers of the tested management practices on job satisfaction and carbon dioxide emissions, and captains overwhelmingly express desire for deeper managerial engagement. Both the implementation and the results of the study reveal an uncharted opportunity for management researchers to delve into the black box of firms and rigorously examine the determinants of productivity amongst skilled labor. |
| 主题 | Econometrics ; Experimental Design ; Microeconomics ; Labor Economics ; Labor Compensation ; Environmental and Resource Economics ; Environment ; Regional and Urban Economics |
| URL | https://www.nber.org/papers/w25620 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/583294 |
| 推荐引用方式 GB/T 7714 | Greer K. Gosnell,John A. List,Robert D. Metcalfe. The Impact of Management Practices on Employee Productivity: A Field Experiment with Airline Captains. 2019. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w25620.pdf（1584KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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