| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w25706 |
| 来源ID | Working Paper 25706 |
| Capacity Constraints and the Provision of Public Services: The Case of Workers in Public Health Clinics | |
| Matthew C. Harris; Yinan Liu; Ian McCarthy | |
| 发表日期 | 2019-04-01 |
| 出版年 | 2019 |
| 语种 | 英语 |
| 摘要 | Unlike in the production of most goods, changes in capacity for labor-intensive services only affect outcomes of interest insofar as service providers change the way they allocate their time in response to those capacity changes. In this paper, we examine how public sector service providers respond to unexpected capacity constraints in the specific context of public health clinics. We exploit an exogenous reduction in public health clinic capacity to quantify nurses' trade-off between patients treated and time spent with each patient, which we treat as a proxy for a quality v. quantity decision. We provide evidence that these small and generally insignificant effects on nurse time favor public sector employees prioritizing quality of each interaction over clearing the patient queue. |
| 主题 | Microeconomics ; Households and Firms ; Health, Education, and Welfare ; Health ; Labor Economics ; Labor Supply and Demand |
| URL | https://www.nber.org/papers/w25706 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/583380 |
| 推荐引用方式 GB/T 7714 | Matthew C. Harris,Yinan Liu,Ian McCarthy. Capacity Constraints and the Provision of Public Services: The Case of Workers in Public Health Clinics. 2019. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w25706.pdf（525KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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