G2TT
来源类型Working Paper
规范类型报告
DOI10.3386/w25718
来源IDWorking Paper 25718
Testing the Effectiveness of Consumer Financial Disclosure: Experimental Evidence from Savings Accounts
Paul D. Adams; Stefan Hunt; Christopher Palmer; Redis Zaliauskas
发表日期2019-04-01
出版年2019
语种英语
摘要While popular with policymakers, most evidence on consumer financial disclosure’s effectiveness studies borrowing decisions (where optimality is unclear) or lab experiments (where attention is not scarce). We provide field evidence from randomized-controlled trials with 124,000 savings-account holders at five UK depositories. Treated consumers were disclosed varying degrees of salient information about alternative products, including one with their current provider strictly dominating their current product. Despite switching taking roughly 15 minutes and the moderate average potential gains ($190/year), switching is rare across disclosure designs and depositors. We find pessimistic beliefs drive disclosure inattention and limit disclosure’s effectiveness, helping explain deposit stickiness.
主题Microeconomics ; Households and Firms ; Economics of Information ; Macroeconomics ; Consumption and Investment ; Financial Economics ; Financial Institutions ; Other ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w25718
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/583390
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Paul D. Adams,Stefan Hunt,Christopher Palmer,et al. Testing the Effectiveness of Consumer Financial Disclosure: Experimental Evidence from Savings Accounts. 2019.
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