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来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w25920 |
来源ID | Working Paper 25920 |
What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice | |
Guido Friebel; Matthias Heinz; Mitchell Hoffman; Nick Zubanov | |
发表日期 | 2019-06-10 |
出版年 | 2019 |
语种 | 英语 |
摘要 | Employee referral programs (ERPs) are randomly introduced in a grocery chain. On direct effects, larger referral bonuses increase referral quantity but decrease quality, though the increase in referrals from ERPs is modest. However, the overall effect of having an ERP is substantial, reducing attrition by 15% and significantly decreasing labor costs. This occurs, partly, because referrals stay longer than non-referrals, but, mainly, from indirect effects: non-referrals stay longer in treated than in control stores. The most-supported mechanism for these indirect effects is workers value being involved in hiring. Attrition impacts are larger in higher-performing stores and better local labor markets. |
主题 | Microeconomics ; Households and Firms ; Other ; Accounting, Marketing, and Personnel |
URL | https://www.nber.org/papers/w25920 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/583594 |
推荐引用方式 GB/T 7714 | Guido Friebel,Matthias Heinz,Mitchell Hoffman,et al. What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice. 2019. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
w25920.pdf(732KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
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