G2TT
来源类型Working Paper
规范类型报告
DOI10.3386/w25920
来源IDWorking Paper 25920
What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice
Guido Friebel; Matthias Heinz; Mitchell Hoffman; Nick Zubanov
发表日期2019-06-10
出版年2019
语种英语
摘要Employee referral programs (ERPs) are randomly introduced in a grocery chain. On direct effects, larger referral bonuses increase referral quantity but decrease quality, though the increase in referrals from ERPs is modest. However, the overall effect of having an ERP is substantial, reducing attrition by 15% and significantly decreasing labor costs. This occurs, partly, because referrals stay longer than non-referrals, but, mainly, from indirect effects: non-referrals stay longer in treated than in control stores. The most-supported mechanism for these indirect effects is workers value being involved in hiring. Attrition impacts are larger in higher-performing stores and better local labor markets.
主题Microeconomics ; Households and Firms ; Other ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w25920
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/583594
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Guido Friebel,Matthias Heinz,Mitchell Hoffman,et al. What Do Employee Referral Programs Do? Measuring the Direct and Overall Effects of a Management Practice. 2019.
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