| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w26601 |
| 来源ID | Working Paper 26601 |
| Consumer Protection in an Online World: An Analysis of Occupational Licensing | |
| Chiara Farronato; Andrey Fradkin; Bradley Larsen; Erik Brynjolfsson | |
| 发表日期 | 2020-01-13 |
| 出版年 | 2020 |
| 语种 | 英语 |
| 摘要 | We study the effects of occupational licensing on consumer choices and market outcomes in a large online platform for residential home services. We exploit exogenous variation in the time at which licenses are displayed on the platform to identify the causal effects of licensing information on consumer choices. We find that the platform-verified licensing status of a professional is unimportant for consumer decisions relative to review ratings and prices. We confirm this result in an independent consumer survey. We also use variation in regulation stringency across states and occupations to measure the effects of licensing on aggregate market outcomes on the platform. Our results show that more stringent licensing regulations are associated with less competition and higher prices but not with any improvement in customer satisfaction as measured by review ratings or the propensity to use the platform again. |
| 主题 | Labor Economics ; Labor Market Structures ; Other ; Law and Economics ; Industrial Organization ; Market Structure and Firm Performance ; Regulatory Economics ; Industry Studies |
| URL | https://www.nber.org/papers/w26601 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/584300 |
| 推荐引用方式 GB/T 7714 | Chiara Farronato,Andrey Fradkin,Bradley Larsen,et al. Consumer Protection in an Online World: An Analysis of Occupational Licensing. 2020. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w26601.pdf（1113KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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