G2TT
来源类型Working Paper
规范类型报告
DOI10.3386/w26660
来源IDWorking Paper 26660
Workplace Knowledge Flows
Jason Sandvik; Richard Saouma; Nathan Seegert; Christopher T. Stanton
发表日期2020-01-20
出版年2020
语种英语
摘要What prevents the spread of information among coworkers, and which management practices facilitate workplace knowledge flows? We conducted a field experiment in a sales company, addressing these questions with three active treatments. (1) Encouraging workers to talk about their sales techniques with a randomly chosen partner during short meetings substantially lifted average sales revenue during and after the experiment. The largest gains occurred for those matched with high-performing coworkers. (2) Worker-pairs given incentives to increase joint output increased sales during the experiment but not afterward. (3) Worker-pairs given both treatments had little improvement above the meetings treatment alone. Managerial interventions providing structured opportunities for workers to initiate conversations with peers resulted in knowledge exchange; incentives based on joint output gains were neither necessary nor sufficient for knowledge transmission.
主题Labor Economics ; Labor Supply and Demand ; Industrial Organization ; Firm Behavior ; Other ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w26660
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/584334
推荐引用方式
GB/T 7714
Jason Sandvik,Richard Saouma,Nathan Seegert,et al. Workplace Knowledge Flows. 2020.
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