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来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w26660 |
来源ID | Working Paper 26660 |
Workplace Knowledge Flows | |
Jason Sandvik; Richard Saouma; Nathan Seegert; Christopher T. Stanton | |
发表日期 | 2020-01-20 |
出版年 | 2020 |
语种 | 英语 |
摘要 | What prevents the spread of information among coworkers, and which management practices facilitate workplace knowledge flows? We conducted a field experiment in a sales company, addressing these questions with three active treatments. (1) Encouraging workers to talk about their sales techniques with a randomly chosen partner during short meetings substantially lifted average sales revenue during and after the experiment. The largest gains occurred for those matched with high-performing coworkers. (2) Worker-pairs given incentives to increase joint output increased sales during the experiment but not afterward. (3) Worker-pairs given both treatments had little improvement above the meetings treatment alone. Managerial interventions providing structured opportunities for workers to initiate conversations with peers resulted in knowledge exchange; incentives based on joint output gains were neither necessary nor sufficient for knowledge transmission. |
主题 | Labor Economics ; Labor Supply and Demand ; Industrial Organization ; Firm Behavior ; Other ; Accounting, Marketing, and Personnel |
URL | https://www.nber.org/papers/w26660 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/584334 |
推荐引用方式 GB/T 7714 | Jason Sandvik,Richard Saouma,Nathan Seegert,et al. Workplace Knowledge Flows. 2020. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
w26660.pdf(1086KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
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