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来源类型Working Paper
规范类型报告
DOI10.3386/w27569
来源IDWorking Paper 27569
Financing Municipal Water and Sanitation Services in Nairobi\u2019s Informal Settlements
Aidan Coville; Sebastian Galiani; Paul Gertler; Susumu Yoshida
发表日期2020-07-20
出版年2020
语种英语
摘要We estimate the impacts of two interventions implemented as field experiments in informal settlements by Nairobi’s water and sanitation utility to improve revenue collection efficiency and last mile connection loan repayment: (i) face-to-face engagement between utility staff and customers to encourage payment and (ii) contract enforcement for service disconnection due to nonpayment in the form of transparent and credible disconnection notices. While we find no effect of the engagement, we find large effects of enforcement on payment. We also find no effect on access to water, perceptions of utility fairness or quality of service delivery, on the relationships between tenants and property owners, or on tenant mental well-being nine months after the intervention. To counterbalance the increase in payments, property owners increased rental income by renting out additional space. Taken together these results suggest that transparent contract enforcement was effective at improving revenue collection efficiency without incurring large social or political costs.
主题Econometrics ; Experimental Design ; Microeconomics ; Development and Growth ; Development
URLhttps://www.nber.org/papers/w27569
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/585242
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Aidan Coville,Sebastian Galiani,Paul Gertler,et al. Financing Municipal Water and Sanitation Services in Nairobi\u2019s Informal Settlements. 2020.
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