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来源类型Working Paper
规范类型报告
DOI10.3386/w27612
来源IDWorking Paper 27612
Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work
Evan DeFilippis; Stephen Michael Impink; Madison Singell; Jeffrey T. Polzer; Raffaella Sadun
发表日期2020-08-03
出版年2020
语种英语
摘要We explore the impact of COVID-19 on employee's digital communication patterns through an event study of lockdowns in 16 large metropolitan areas in North America, Europe and the Middle East. Using de- identified, aggregated meeting and email meta-data from 3,143,270 users, we find, compared to pre- pandemic levels, increases in the number of meetings per person (+12.9 percent) and the number of attendees per meeting (+13.5 percent), but decreases in the average length of meetings (-20.1 percent). Collectively, the net effect is that people spent less time in meetings per day (-11.5 percent) in the post- lockdown period. We also find significant and durable increases in length of the average workday (+8.2 percent, or +48.5 minutes), along with short-term increases in email activity. These findings provide insight from a novel dataset into how the nature of work has changed for a large sample of knowledge workers. We discuss these changes in light of the ongoing challenges faced by organizations and workers struggling to adapt and perform in the face of a global pandemic.
主题Industrial Organization ; Firm Behavior ; Other ; Accounting, Marketing, and Personnel ; COVID-19
URLhttps://www.nber.org/papers/w27612
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/585284
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Evan DeFilippis,Stephen Michael Impink,Madison Singell,et al. Collaborating During Coronavirus: The Impact of COVID-19 on the Nature of Work. 2020.
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