| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w27857 |
| 来源ID | Working Paper 27857 |
| Worker Empowerment and Subjective Evaluation: On Building an Effective Conflict Culture | |
| W. Bentley MacLeod; Victoria Valle Lara; Christian Zehnder | |
| 发表日期 | 2020-09-28 |
| 出版年 | 2020 |
| 语种 | 英语 |
| 摘要 | Although conflicts typically lead to a waste of resources, organizations may still benefit from a corporate culture that tolerates or even encourages conflicts. The reason is that coordinated conflicts may help to enforce informal contracts and foster cooperation. In this paper we report results of a series of laboratory experiments designed to explore whether and under what conditions an efficiency-enhancing conflict culture can emerge. Using a principal-worker setup with subjective performance evaluation, we show that establishing a functional conflict culture is a delicate matter. If conflicts are encouraged in a careless, hands-off manner, the destructive side of conflicts is likely to dominate. To be successful a conflict culture requires a careful management of fairness norms. In our experiment we find that conflicts have positive net effects on efficiency only if an explicit code of conduct is established and conflicts are institutionalized through a grievance process. Thus, providing workers with more power may be a necessary but not sufficient condition for improving productivity when performance evaluations are subjective. |
| 主题 | Microeconomics ; Behavioral Economics ; Labor Economics ; Labor Compensation ; Labor Market Structures ; Other ; Accounting, Marketing, and Personnel |
| URL | https://www.nber.org/papers/w27857 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/585531 |
| 推荐引用方式 GB/T 7714 | W. Bentley MacLeod,Victoria Valle Lara,Christian Zehnder. Worker Empowerment and Subjective Evaluation: On Building an Effective Conflict Culture. 2020. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w27857.pdf（1078KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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