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来源类型Working Paper
规范类型报告
DOI10.3386/w27984
来源IDWorking Paper 27984
Communication and Bargaining Breakdown: An Empirical Analysis
Matthew Backus; Thomas Blake; Jett Pettus; Steven Tadelis
发表日期2020-10-26
出版年2020
语种英语
摘要Bargaining breakdown—whether as delay, conflict, or missing trade—plagues bargaining in environments with incomplete information. Can a bargaining environment that facilitates or restricts communication alleviate these costs? We exploit a unique opportunity to study this question using real market transactions: eBay Germany’s Best Offer platform. On May 23, 2016, the platform introduced unstructured communication allowing buyers and sellers on the desktop version of the site, but not the mobile app, to accompany price offers with a message. Using this natural experiment, our difference-in-differences approach documents a 14% decrease in the the rate of breakdown among compliers. Though adoption is immediate, the effect is not. We show, using text analysis, that the dynamics are consistent with repeat players learning how to use communication in bargaining, and that the messaging strategies of experienced sellers are correlated with successful bargaining.
主题Microeconomics ; Game Theory ; Economics of Information ; Other ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w27984
来源智库National Bureau of Economic Research (United States)
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资源类型智库出版物
条目标识符http://119.78.100.153/handle/2XGU8XDN/585657
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GB/T 7714
Matthew Backus,Thomas Blake,Jett Pettus,et al. Communication and Bargaining Breakdown: An Empirical Analysis. 2020.
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