| 来源类型 | Working Paper |
| 规范类型 | 报告 |
| DOI | 10.3386/w28807 |
| 来源ID | Working Paper 28807 |
| Language Barriers in Multinationals and Knowledge Transfers | |
| Louise Guillouet; Amit Khandelwal; Rocco Macchiavello; Matthieu Teachout | |
| 发表日期 | 2021-05-17 |
| 出版年 | 2021 |
| 语种 | 英语 |
| 摘要 | A distinct feature of multinationals is a three-tier hierarchy: foreign managers (FMs) supervise domestic managers (DMs) who supervise production workers. Surveys from Myanmar reveal that language barriers impede interactions between FMs and DMs. A first experimental protocol offers DMs free English courses and confirms that lowering communications costs in-creases their interactions with FMs. A second experimental protocol that asks human-resource managers at domestic firms to rate hypothetical resumes reveals that multinational experience and, specifically, DM-FM interactions are valued in the domestic labor market. Together, these results suggest that reducing language barriers can improve transfers of management knowledge, an interpretation supported by improvements in soft skills among treatment DMs in the first experiment. A model in which within MNC communication is non-contractible – a realistic feature of workplace life – reveals that the experimental results are consistent with underinvestment in language training and provide a rationale for policy intervention. |
| 主题 | International Economics ; International Factor Mobility ; Industrial Organization ; Firm Behavior |
| URL | https://www.nber.org/papers/w28807 |
| 来源智库 | National Bureau of Economic Research (United States) |
| 引用统计 | |
| 资源类型 | 智库出版物 |
| 条目标识符 | http://119.78.100.153/handle/2XGU8XDN/586479 |
| 推荐引用方式 GB/T 7714 | Louise Guillouet,Amit Khandelwal,Rocco Macchiavello,et al. Language Barriers in Multinationals and Knowledge Transfers. 2021. |
| 条目包含的文件 | ||||||
| 文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
| w28807.pdf（768KB） | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 | ||
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