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来源类型Working Paper
规范类型报告
DOI10.3386/w29148
来源IDWorking Paper 29148
Should Workplace Programs be Voluntary or Mandatory? Evidence from a Field Experiment on Mentorship
Jason Sandvik; Richard Saouma; Nathan Seegert; Christopher T. Stanton
发表日期2021-08-30
出版年2021
语种英语
摘要There is substantial variation in whether workplace training and mentorship programs are voluntary or mandatory. When programs are voluntary, many workers do not participate. We conducted a natural field experiment on a mentorship program in a sales call center where in one treatment arm, labeled the Mandatory-Condition, all subjects were either randomly assigned a mentor or not. A second treatment arm, labeled the Voluntary-Condition, required subjects to opt into the program before randomization into receiving a mentor. In the Mandatory-Condition, the mentorship treatment raised workers’ daily revenue by 17% in their first two months of tenure. In the Voluntary-Condition, those who opted out of the program were substantially less productive than those who opted in, and treatment gains conditional on program participation were negligible. Comparing the conditions indicates that treatment effects are largest for workers who are most likely to opt out of participating in the program. We conclude that workplace programs can raise the productivity of lower performing employees but these workers may require inducements or mandates to participate.
主题Labor Economics ; Labor Supply and Demand ; Industrial Organization ; Firm Behavior ; Industry Studies ; Other ; Accounting, Marketing, and Personnel
URLhttps://www.nber.org/papers/w29148
来源智库National Bureau of Economic Research (United States)
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条目标识符http://119.78.100.153/handle/2XGU8XDN/586851
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Jason Sandvik,Richard Saouma,Nathan Seegert,et al. Should Workplace Programs be Voluntary or Mandatory? Evidence from a Field Experiment on Mentorship. 2021.
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