Gateway to Think Tanks
来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w29148 |
来源ID | Working Paper 29148 |
Should Workplace Programs be Voluntary or Mandatory? Evidence from a Field Experiment on Mentorship | |
Jason Sandvik; Richard Saouma; Nathan Seegert; Christopher T. Stanton | |
发表日期 | 2021-08-30 |
出版年 | 2021 |
语种 | 英语 |
摘要 | There is substantial variation in whether workplace training and mentorship programs are voluntary or mandatory. When programs are voluntary, many workers do not participate. We conducted a natural field experiment on a mentorship program in a sales call center where in one treatment arm, labeled the Mandatory-Condition, all subjects were either randomly assigned a mentor or not. A second treatment arm, labeled the Voluntary-Condition, required subjects to opt into the program before randomization into receiving a mentor. In the Mandatory-Condition, the mentorship treatment raised workers’ daily revenue by 17% in their first two months of tenure. In the Voluntary-Condition, those who opted out of the program were substantially less productive than those who opted in, and treatment gains conditional on program participation were negligible. Comparing the conditions indicates that treatment effects are largest for workers who are most likely to opt out of participating in the program. We conclude that workplace programs can raise the productivity of lower performing employees but these workers may require inducements or mandates to participate. |
主题 | Labor Economics ; Labor Supply and Demand ; Industrial Organization ; Firm Behavior ; Industry Studies ; Other ; Accounting, Marketing, and Personnel |
URL | https://www.nber.org/papers/w29148 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/586851 |
推荐引用方式 GB/T 7714 | Jason Sandvik,Richard Saouma,Nathan Seegert,et al. Should Workplace Programs be Voluntary or Mandatory? Evidence from a Field Experiment on Mentorship. 2021. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
w29148.pdf(706KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
除非特别说明,本系统中所有内容都受版权保护,并保留所有权利。