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来源类型 | Working Paper |
规范类型 | 报告 |
DOI | 10.3386/w30224 |
来源ID | Working Paper 30224 |
Training, Communications Patterns, and Spillovers Inside Organizations | |
Miguel Espinosa; Christopher T. Stanton | |
发表日期 | 2022-07-11 |
出版年 | 2022 |
语种 | 英语 |
摘要 | We study direct productivity changes and spillovers after a randomized training program for the frontline workers in a Colombian government agency. While trained workers improved their individual production, we also find substantial spillovers that affected managers' productivity. We use email data and a survey to explore the mechanisms behind these spillovers and find that managers' increased output arises from reductions in the need to help lower level employees. Accounting for spillovers to manager productivity changes the organization's implied return on investment from the training program, expanding the set of training investments that can be supported. |
主题 | Labor Economics ; Labor Supply and Demand ; Industrial Organization ; Firm Behavior ; Other ; Accounting, Marketing, and Personnel |
URL | https://www.nber.org/papers/w30224 |
来源智库 | National Bureau of Economic Research (United States) |
引用统计 | |
资源类型 | 智库出版物 |
条目标识符 | http://119.78.100.153/handle/2XGU8XDN/587896 |
推荐引用方式 GB/T 7714 | Miguel Espinosa,Christopher T. Stanton. Training, Communications Patterns, and Spillovers Inside Organizations. 2022. |
条目包含的文件 | ||||||
文件名称/大小 | 资源类型 | 版本类型 | 开放类型 | 使用许可 | ||
w30224.pdf(425KB) | 智库出版物 | 限制开放 | CC BY-NC-SA | 浏览 |
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